Submit a Warranty Service Claim

Need to submit a warranty service claim? Type in your model name or number to find the warranty policy for your product, then submit your claim for warranty service online.


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First, look up your product's Warranty Policy

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For mobile phones service and support, visit the LG Mobile Phone Support site.

LG Customer Service Promise

LG is committed to giving our customers a premier service experience by ...

Providing the Best Service

LG Customer Service Representatives are competent professionals with product knowledge expertise to assist customers with all technical support and service issues.

Showing Kindness & Respect

LG Customer Service Representatives will take care to put the customer first by providing the utmost courtesy, empathy, and respect in all interactions with our customers.

Fixing It Right the First Time

LG Customer Service Representatives respond with accurate information to provide fair solutions to all customer issues on the first interaction. We take ownership, set accurate expectations, and follow through on all commitments so we never disappoint our Customers.

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