LG Electronics Australia Pty Limited (LGEAP) is committed to observing all laws, regulations, codes and organisational standards application to the operation of its business in Australia, including the provisions of the Trade Practices Act 1974 (Cth) (the TPA).
As part of this commitment, LGEAP maintains a comprehensive trade practices compliance program. This program includes the appointment of a qualified and experiences Trade Practices Compliance Manager, provision of ongoing training and support to all LGEAP staff as to their obligations under the TPA and the impact of the TPA on their individual areas of responsibility. LGEAP also maintains an effective complaints handling process.
All LGEAP employees must maintain a good working knowledge of the TPA and uphold the LGEAP policy of compliance with its requirements. It is the responsibility of all employees to guard against a contravention. A contravention cannot be justified by reason of ignorance, good intentions or a failure to seek advice.
Contraventions of LGEAP’s policy of trade practices compliance by employees will be regarded with the utmost seriousness and may result in disciplinary action up to and including dismissal. In addition, substantial individual penalties can be incurred for breaches of the TPA. LGEAP will not indemnify employees in respect of such penalties.
If you have a concern about an LG product or LGEAP’s compliance with the law, please contact us on 1300 LG CARE (1300 54 2273).
By Email
Send a message to LG Customer Service and Support.
Phone
Call an LG support representative 1300 LG CARE (1300 54 2273)